FAQ

Find any answer for your ELIXIR CRUISE

What clothes should I pack?

Dress code is casual throughout the day into the evening. Pack shorts, t-shirts, shirts, summer dresses and a sweater for cooler evenings. Be sure to pack plenty of swimwear, a hat, sunglasses and sun protection. Beach towels are provided on the ship. sweater for cooler evenings.Think about the shore excursions you’ll be taking and pack accordingly, including comfortable  walking shoes. 

Can I smoke onboard?

Smoking is only allowed in designated exterior ship areas. Smoking is prohibited in all interior areas of the ship.

Do you offer laundry facilities?

Laundry services are offered on board at an additional fee.

What amenities are included in my cabin?

Twin or queen-sized bed with plush mattress, snuggly all-season duvet and pillows, flat screen TV with access to cable TV, minibar, personal safe, wi-fi, individually controlled A/C, music, hair dryer, telephone for internal use, lavish bath products, spa robes, slippers, beach towels. Should you need any additional amenities please don’t hesitate to ask us.

What services & entertainment are offered onboard?

A wide variety of entertainment is offered onboard, including: kayaks, SuPs, sanitized snorkeling equipment, water sports, board games and books, yoga and pilates sessions, workshops, cooking classes. In addition, you can relax and rejuvenate at the Gemaya Spa, workout in the mini-gym or indulge in shopping from the stylish Elixir Boutique.

What special diets are available onboard?

Special arrangements can be made for diabetic, gluten-free, lactose-free, vegetarian and vegan meals. We ask you to please submit special health requirements in writing 15 days prior to embarkation.

What about currency and how do I pay for my extras onboard?

The currency used onboard our ship is Euro €. We made the payment process for onboard expenses very easy. Your onboard credit account will be set up the day you embark, where we ask you to kindly provide your credit card details (Visa, Mastercard or American Express) The final balance will be charged to the credit card after your approval, usually on the morning of your disembarkation. Payments can be made either by cash or credit card.

What is included in my fare?

All fares are per person based on double occupancy. Fares are half board or full board on certain days and include daily buffet breakfast. Not included in the cruise fare: beverages and alcoholic drinks, optional shore excursions and additional land arrangements, spa and beauty treatments, private wellness classes, dry cleaning and laundry, boutique purchases, medical services, water ski and scuba diving, personal expenses, crew gratuities at passenger discretion.

Do I need a passport or visa?

Passengers must carry a valid passport, expiring no less than six months after cruise completion. Entry visas and health certificates should be obtained where applicable from the relevant authorities before travel.

Is Wi-Fi available on the ship?

Yes, wireless internet service is available and free of charge to our guests. 

Will I need an electrical converter?

The outlets available are 110 VAC and/or 220 VAC at 50 Hz, most ship areas and staterooms feature European and US type plugs. Additionally, all cabins are fitted with direct USB power supply outlets.

What is the main language spoken onboard?

The main language used onboard is English, including onshore tours, workshops, wellness sessions and public announcements. Our multilingual cruise concierge and other crew members will be happy to assist you in various other languages.

Where can I keep my valuables onboard?

All cabins are equipped with personal safes. Please note Elixir Cruises is not responsible for valuables left in cabins or elsewhere onboard.

How about safety onboard?

Elixir Boutique Cruises adheres to the highest standard of shipbuilding in the world and our ship meets the most current SOLAS specification. For your safety soon after embarkation we ask you to attend an obligatory lifeboat drill, where you will learn what to do in case of an emergency.

What are the tipping guidelines?

Tipping remains at the discretion of our guests but the typical amount on cruises ranges between 70-150 Euros per person. 

Do I need to prebook onshore tours?

It is advisable to pre-book tours, as it helps us plan and organize better. In addition you will benefit from a pre-booking discount. 

Do I need to prebook spa treatments?

It is not necessary to prebook spa treatments but we recommend that you do as slots often fill up. We will be happy to send you the Gemaya spa menu during the booking process.

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