Your questions answered

FAQ

Find any answer for your ELIXIR CRUISE

What clothes should I pack?

Dress code is casual throughout the day into the evening. Pack shorts, t-shirts, shirts, summer dresses and a sweater for cooler evenings. Be sure to pack plenty of swimwear, a hat, sunglasses and sun protection. Beach towels are provided on the ship. sweater for cooler evenings.Think about the shore excursions you’ll be taking and pack accordingly, including comfortable  walking shoes. 

Can I smoke onboard?

Smoking is only allowed in designated exterior areas. Smoking is prohibited in all interior areas.

Do you offer laundry facilities?

Laundry services are offered on board at an additional fee.

What amenities are included in my cabin?

Twin or queen-sized bed with plush mattress, snuggly all-season duvet and pillows, flat screen, minibar, personal safe, wi-fi, individually controlled A/C, hair dryer, telephone for internal use, lavish bath products, bathrobes, slippers, beach towels. Should you need any additional amenities please don’t hesitate to ask us.

What services & entertainment are offered onboard?

A wide variety of entertainment is offered on our vessels.

Elysium: kayaks, SuPs, sanitized snorkeling equipment, water ski, jacuzzi, board games and books, group wellness sessions, workshops, cooking demonstrations. In addition, you can relax and rejuvenate at the Gemaya Spa, workout in the mini-gym or indulge in shopping from the stylish Elysium Boutique.

Gemaya: sea bob, sea scooter, kayak, SuP, sanitized snorkeling equipment, water ski, wakeboard, gaming console, jacuzzi, board games and books, telescope for stargazing, open-air movie nights, cooking demonstrations, massage thearapies

What special diets are available onboard?

Special arrangements can be made for diabetic, gluten-free, lactose-free, vegetarian and vegan meals. We ask you to please submit special health requirements in writing 15 days prior to embarkation.

What about currency and how do I pay for my extras onboard?

The currency used onboard our vessels is Euro €. We made the payment process for onboard expenses very easy. Your onboard credit account will be set up the day you embark, where we ask you to kindly provide your credit card details (Visa, Mastercard or American Express) The final balance will be charged to the credit card after your approval, usually on the morning of your disembarkation. Payments can be made either by cash or credit card.

What is included in my fare?

ELYSIUM: All fares are per person based on double occupancy. Fares are half board or full board on certain days and include daily buffet breakfast, group wellness sessions, all day coffee and cake/cookie station.

Not included in the cruise fare: beverages and alcoholic drinks, optional shore excursions and additional land arrangements, spa and beauty treatments, private wellness classes, dry cleaning and laundry, boutique purchases, medical services, water ski and scuba diving, personal expenses, crew gratuities at passenger discretion.

GEMAYA: All fares are per person based on double occupancy. Fares are half board and include daily buffet breakfast, open bar, all beverages and alcoholic drinks (except champagne), two 12-minute ski or wakeboard sessions per cabin and transfers from/to airport or hotel.

Not included in the Gemaya cruise fare: optional shore excursions and additional land arrangements, massage therapies, dry cleaning and laundry, gift-shop purchases, medical services, water ski and scuba diving, personal expenses, crew gratuities at passenger discretion.

 

Do I need a passport or visa?

Passengers must carry a valid passport, expiring no less than six months after cruise completion. Entry visas and health certificates should be obtained where applicable from the relevant authorities before travel.

Is Wi-Fi available onboard?

Yes, wireless internet service is available and free of charge to our guests on both the Elysium and the Gemaya.

Will I need an electrical converter?

The outlets available are 110 VAC and/or 220 VAC at 50 Hz, most vessel areas and cabins feature European and US type plugs. Additionally, all Elysium cabins are fitted with direct USB power supply outlets.

What is the main language spoken onboard?

The main language used onboard is English, including onshore tours, workshops, wellness sessions and public announcements. Our multilingual cruise concierge and other crew members will be happy to assist you in various other languages.

Where can I keep my valuables onboard?

All cabins are equipped with personal safes. Please note Elixir Cruises is not responsible for valuables left in cabins or elsewhere onboard.

How about safety onboard?

Elixir Boutique Cruises adheres to the highest standard of shipbuilding and our vessels meet the most current safety specification. (SOLAS) For your safety soon after embarkation we ask you to attend an obligatory lifeboat drill, where you will learn what to do in case of an emergency.

What are the tipping guidelines?

Tipping amounts on the Elysium range between 100-200 Euros and for MY Gemaya it remains at the discretion of our guests but typically slightly higher.

Do I need to prebook onshore tours?

It is advisable to pre-book tours, as it helps us plan and organize better. In addition you will benefit from a pre-booking discount. 

Do I need to prebook spa treatments?

It is not necessary to prebook massage/spa treatments but we recommend that you do so, as slots often fill up. We will be happy to send you the spa menu during the booking process.